Panasonic S-ICX Manual

Built-In ACD Supervisor Guide

Section 521

30

S-ICX (International) issued October 2000

S-ICX-5.0-521 (ACD 4.0)

1.  From [SYSTEM INFO] screen, press the soft key 2 or 7 to select 

[WAITING CALL].

2.  The following screen appears.

3. Press 

the 

NEXT key to scroll down/PREV key to scroll up the 

screen.

4. Press 

the 

Memory key to return to the [SYSTEM INFO] screen. 

Press the PROG key to return to the [SUPERVISOR MENU] 
screen.

TRK column: Exchange Line numbers for calls currently in wait status.

TIME column: Time of the call is placed in wait status.

1.  From [SYSTEM INFO] screen, select the soft key 3 or 8 to select 

[AGENT STATUS].

→

→

→

or

→

→

→