Kenwood DDX375BT Owner's Manual
Troubleshooting
Troubleshooting
Sound output only from the Android device.
A When <Android Setup> is set to [HAND MODE],
relaunch the current media player application or
use another media player application.
use another media player application.
A Restart the Android device.
A If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
to unit.
Cannot play back when <Android Setup> is set to
[BROWSE MODE].
[BROWSE MODE].
A Make sure KENWOOD Music Play APP is installed on
the Android device.
A Reconnect the Android device and select the
appropriate control mode.
A If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
Mode.
“NO DEVICE” or “READING” keeps flashing.
A Switch off the developer options on the Android
device.
A Reconnect the Android device.
A If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
Mode.
iPod/iPhone
No sound comes out of the speakers.
A Disconnect the iPod/iPhone, then connect it again.
A Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not
work.
work.
A Check the connection.
A Update the firmware version.
A Charge the battery.
A Reset the iPod/iPhone.
Sound is distorted.
A Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
A Turn off (uncheck) “VoiceOver” on the iPod/ iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
track containing artwork.
A Operate the unit after the artwork has loaded.
“Authorization Error” appears.
A Check whether the connected iPod/iPhone is
compatible with this unit. (Page 60)
Radio
AME automatic presetting does not work.
A Store stations manually. (Page 18)
Static noise while listening to the radio.
A Connect the antenna firmly.
AV-IN
(Only for
DDX418BT)
No picture appears on the screen.
A Turn on the video component if it is not on.
A Connect the video component correctly.
“Region Code Error” appears.
A You have inserted a DVD Video disc of an incorrect
region code. Insert a correct region code disc.
USB
“Reading” does not disappear from the screen.
A Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
interrupted.
A The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
them to play.
A Playback order may differ from the one played back
using other players.
The source does not change to “USB” when you
connect a USB device while listening to another
source or “USB Device Error” appears when you
connect a USB device.
connect a USB device while listening to another
source or “USB Device Error” appears when you
connect a USB device.
A The USB port is drawing more power than the
design limit.
A Turn the power off and unplug the USB device. Then,
turn on the power and reattach the USB device.
A If the above does not solve the problem, turn
the power off and on (or reset the unit) before
replacing with another USB device.
replacing with another USB device.
Android
Sound cannot be heard during playback.
A Reconnect the Android device.
A When <Android Setup> is set to [HAND MODE],
launch any media player application on the
Android device and start playback.
Android device and start playback.
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ENGLISH
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2017/05/17 9:28