Kenwood DDX375BT Owner's Manual

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Troubleshooting
Troubleshooting
Pandora*/iHeartRadio*/Spotify
The application does not work.
 
A The application on your iPod touch/iPhone/
Android is not the latest version. Update the 
application.
“Please update Pandora App” appears.
 
A The Pandora application on your iPod touch/
iPhone/Android is not the latest version. Update 
the application.
“Please check device.” appears.
 
A The Pandora application on your iPod touch/
iPhone/Android has not started up.
 
A The Pandora application is not installed on the 
connected device.
 
A An error has occurred on the Pandora application.
“Login Error” appears.
 
A You have not been signed into Pandora.
“No skips remaining” appears.
 
A No more songs can be skipped.
“Failed to save your thumb rating” appears.
 
A Thumb-up/down is prohibited.
“No Station” appears.
 
A No station is available.
“No Active Station” appears.
 
A No station is being played.
“Station limit reached” appears.
 
A The station list is full and no more stations can be 
registered.
“Failed to save your bookmark” appears.
 
A The unit has failed to save a bookmark. Try the 
operation again.
“SXM Check Tuner” appears.
 
A Make sure the SiriusXM Connect Vehicle Tuner is 
connected to the unit.
“SXM Chan Unavailable” appears.
(Appears on the screen for about 5 seconds, then 
returns to the previous channel):
 
A The selected channel is no longer available. Select 
another channel or continue listening to the 
previous channel.
“SXM Ch Unsubscribed” appears.
(Appears on the screen for about 5 seconds, then 
returns to the previous channel)
 
A The selected channel is not part of your current 
subscription plan. Call 1-866-635-2349 to subscribe.
“SXM Subscription Updated – Press Return to 
Continue” appears.
 
A Your subscription has been updated. Press the 
appropriate button to continue.
“SXM Channel Locked” appears.
 
A The selected channel has been locked by the 
parental controls. Enter the unlock code when you 
are asked.
“SXM Incorrect Lock Code” appears.
 
A The selected channel is a mature or parental lock 
channel, and locked by the parental lock or user 
lock code. Enter the correct lock code.
“Limited Connectivity” appears.
 
A The connection with the Pandora application 
cannot be established.
“Pandora not available” appears.
 
A You cannot use the Pandora application from 
the area where you are currently trying to access 
Pandora.
“Try again later” appears.
 
A The Pandora server is under maintenance.
“Station does not exist” appears.
 
A The selected station has been deleted by another 
device or has expired.
“Cannot create a Station” appears.
 
A You cannot create a station during the read-
only mode or when network connection is not 
established.
*  Only for DDX395/DDX375BT/DDX350BT/DDX25BT.
SiriusXM Satellite Radio
“SXM No Signal” appears.
 
A Make sure the SiriusXM Satellite Radio antenna is 
mounted outside the car. Move the car to an area 
with a clear view of the sky.
“SXM Check Antenna” appears.
 
A Check the SiriusXM Satellite Radio antenna 
connection, and make sure the antenna is firmly 
attached to the tuner.
 
A Check whether the SiriusXM Satellite Radio antenna 
cable is bent or broken. If it is damaged, replace the 
whole antenna unit.
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ENGLISH
EN_DDX2018ST_KR.indb   63
2017/05/17   9:28