Landis+Gyr Technology Inc. ER6R1S4 User Manual
Draft
Landis+Gyr
Chapter 6 - Scheduled Demand Reset
User Guide
98-1723 Rev AB
71
Verifying the Demand Reset
Process Setting: The Confirm RF Demand Reset Process Setting monitors the meters that are
expected to reset demand. The default frequency is every 4 hours.
expected to reset demand. The default frequency is every 4 hours.
If the Demand Reset packet has not been received within the first four hours of the demand reset day,
Command Center will send a request for the Demand Reset Data packet. At the end of the day, if
Command Center has not received the demand reset data, an RF Demand Reset Failure event will
be displayed on the AMI Dashboard as shown in Figure 6 - 5.
Command Center will send a request for the Demand Reset Data packet. At the end of the day, if
Command Center has not received the demand reset data, an RF Demand Reset Failure event will
be displayed on the AMI Dashboard as shown in Figure 6 - 5.
Figure 6 - 5. AMI Dashboard - Endpoints
This alert will remain on the AMI Dashboard until the next successful scheduled demand reset.
The Endpoint Report for Scheduled Reads with Demand Resets report may also be used to mon-
itor the success or failure of demand resets. See Table 6-2, the color-coded icons provide an indica-
tion of the status of demand resets.
itor the success or failure of demand resets. See Table 6-2, the color-coded icons provide an indica-
tion of the status of demand resets.
Failure to get a Demand Reset event may result from the following conditions:
•
The endpoint did not receive the command. Command Center will attempt to send the
schedule demand reset command to the endpoint five times by default. If unsuccessful, the
endpoint demand reset status will be changed to failed.
schedule demand reset command to the endpoint five times by default. If unsuccessful, the
endpoint demand reset status will be changed to failed.
•
The endpoint received the command but the reset failed
•
The demand reset occurred and the data was sent but the data was not received by Command
Center.
Center.
After a failure has been recorded, the user must manually retry the demand reset. The manual retry
may be performed point to point for an individual endpoint, or may be group addressed.
may be performed point to point for an individual endpoint, or may be group addressed.
NOTE: If there are future Demand Reset dates scheduled for the meter, Command Center will
Table 6-2. Demand Reset Status - Legend
Symbol
Description
Red Stop Sign - Demand reset failed to occur as scheduled. Includes all endpoints that
did not successfully reset their demand within the 24 hour window.
did not successfully reset their demand within the 24 hour window.
White Yield Sign - Demand Reset occurred as scheduled.
Yellow Sign with Clock - The endpoint has not successfully reported demand reset data
and is within the 24 hour window. This will be displayed only after a device has
transitioned to Pending, and will precede either a Scheduled Demand Reset Success or a
Scheduled Demand Reset Failure status.
and is within the 24 hour window. This will be displayed only after a device has
transitioned to Pending, and will precede either a Scheduled Demand Reset Success or a
Scheduled Demand Reset Failure status.
No Symbol - Indicates the endpoint has successfully reset demand