Data Critical Corporation AVTS1010 User Manual
AlarmView™ System User’s Guide
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Section 6: Troubleshooting
Error Messages
For common system problems, an AlarmView transmitter may send error
messages to the pager(s) assigned to it. Below is a table of System Error
Pages, along with probable causes, and recommended corrective
actions.
System Error Pages
Message
Possible Cause
Corrective Action
Low Tx
Battery/Connect AC
Power to Transmitter
Transmitter’s battery
is running low
(connect transmitter to
AC power as soon as
possible)
Battery/Connect AC
Power to Transmitter
Transmitter’s battery
is running low
(connect transmitter to
AC power as soon as
possible)
Transmitter is not
connected to AC
power.
connected to AC
power.
Connect transmitter to
power.
power.
Tx Battery
Low/Shutting Down
Transmitter operating
on battery power has
depleted battery
charge and will shut
down immediately.
Low/Shutting Down
Transmitter operating
on battery power has
depleted battery
charge and will shut
down immediately.
Transmitter is not
connected to AC
power.
connected to AC
power.
Connect transmitter to
power.
power.
Comm Failure
Retrying
Communication has
been lost between
transmitter and
monitor, the
transmitter is
attempting to
Retrying
Communication has
been lost between
transmitter and
monitor, the
transmitter is
attempting to
Communications
between transmitter
and monitor have
failed.
Monitor is turned off or
operating on battery
power and transmitter
is still on.
between transmitter
and monitor have
failed.
Monitor is turned off or
operating on battery
power and transmitter
is still on.
Check serial cable
and cable connections
between transmitter
and monitor.
Reconnect or replace
cable as required.
Connect monitor to
and cable connections
between transmitter
and monitor.
Reconnect or replace
cable as required.
Connect monitor to