Digital Security Controls Ltd. 01NB9010 User Manual
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Section 1.3: Troubleshooting
1.3.1
Typical
Installation
Problems
and
Solutions
Installation
Problems
and
Solutions
When I try a placement test I get no result or “Bad” results.
Check the following:
Check the following:
• Are you testing the correct zone?
• Was the correct serial number entered when the device was enrolled?
• Is the device in range of the NT9010? Try testing the device in the same room as
the NT9010.
• Are you testing the zone correctly? (See the Installation Instruction sheet for
each device for testing instructions.)
• Are the batteries working and installed correctly?
• Are there any large metal objects that may be preventing the signal from reach-
ing the NT9010?
The device must be located where at least three “Good” results are obtained. If
several devices show “Bad” results, or if wireless keys operate inconsistently, you
may need to move the NT9010. See 1.2.2 Create an Installation Plan on page 5
for tips on choosing a mounting location for the NT9010.
several devices show “Bad” results, or if wireless keys operate inconsistently, you
may need to move the NT9010. See 1.2.2 Create an Installation Plan on page 5
for tips on choosing a mounting location for the NT9010.
The LED on the motion detector does not turn on when I walk in
front of the unit.
The LED is for walk test purposes only. See your WLS904-433, WLS904P-433 or
WLS914-433 Installation Instruction sheet for walk test instructions.
front of the unit.
The LED is for walk test purposes only. See your WLS904-433, WLS904P-433 or
WLS914-433 Installation Instruction sheet for walk test instructions.