Seiko Instruments AB000001 User Manual

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 11. TROUBLESHOOTING 
Please check the following points before asking for repair. 
 
Q
Power does not turn on: 
•  Make sure the recommended AC adapter or battery pack is used. 
•  Make sure the AC cable and AC adapter are correctly connected. 
•  Make sure the AC adapter is correctly connected to the printer. 
•  Make sure the battery pack is fully charged. 
 
Q
Printer does not print: 
•  Make sure the interface cable is correctly connected. 
•  Make sure the interface cable that meets the Interface Specifications listed on page 43. 
•  Make sure the transmission conditions for the printer and the host computer are correct. 
•  Make sure the recommended paper is used and the paper orientation (top/bottom) is correct. 
 
Q
POWER lamp blinks: 
•  See the Lamp Indication on page 18. 
 
Q
Battery pack is not installed: 
•  Make sure the battery pack is correctly aligned.   
•  Make sure the correct battery pack is used. 
 
Q
Battery runs out soon after charging:  
•  Make sure the battery has been correctly charged. 
•  If the battery does not recover to its full charge, it is almost dead.  Replace it with a new one.