Gigaset DX800A S30853-H3100-D201 User Manual

Gigaset DX800A all in one / IM-NORD EN / A31008-N3100-R201-2-SM19 / sms_BRD_neutral.fm / 18.04.11

V

e

rsion 4, 16.0

9

.2005

The following table lists problem situations 
and possible causes and provides advice on 
troubleshooting.

E0 Calling Line Identification permanently 

restricted (CLIR) or Calling Line Identification 
not activated.

FE Error occurred during SMS transfer.

FD Connection to SMS service centre failed; see 

self-help.

You cannot send messages.

1. You have not requested/enabled the Calling 

Line Identification Presentation (CLIP) feature.

¥

Ask your service provider to enable this 
service.

2. SMS transmission has been interrupted (e.g., 

by a call).

¥

Re-send the SMS.

3. The provider does not support this feature.

4. No number or an invalid number is entered for 

the SMS service centre set as the active send 
service centre.

¥

Enter the number 

You receive an incomplete SMS.

1. Your base's memory is full.

¥

Delete old SMS messages 

.

2. The service provider has not yet sent the rest 

of the SMS.

You have stopped receiving SMS messages.

Call divert is activated for All Calls or call divert 
is activated for All Calls for the network mail-
box. 

Change the call divert settings 

The SMS is played back.

1. The "display call number" feature is not acti-

vated.

¥

Ask your service provider to enable this 
feature (there is a charge for this).

2. No agreement is in place between your 

mobile operator and your fixed line SMS 
service provider.

¥

Obtain information from your fixed line 
SMS service provider.

3. Your terminal has been recorded by your SMS 

provider as having no fixed line SMS function-
ality i.e., you are not registered with the pro-
vider.

¥

Send any SMS to automatically register 
your base to receive SMS.

Messages are only received during the day.

The terminal is recorded in your SMS pro-
vider's database as having no fixed line SMS 
functionality i.e., you are not registered with 
the provider.

¥

Obtain information from your fixed line 
SMS service provider.

¥

Send any SMS to automatically register 
your base to receive SMS.