HP Color LaserJet 4650 Printer Q3668A#401 Leaflet
Product codes
Q3668A#401
2
Managed Print Services offering generates real interest
Constellation Energy needed to upgrade its imaging
and printing infrastructure, but senior management
also wanted the kind of ongoing optimization that
would assure productivity and cost savings, even in the
midst of change. HP’s extended pay-per-use program
fit the bill.
Constellation Energy needed to upgrade its imaging
and printing infrastructure, but senior management
also wanted the kind of ongoing optimization that
would assure productivity and cost savings, even in the
midst of change. HP’s extended pay-per-use program
fit the bill.
HP Imaging and Printing Services include standard
and customized services. Both are designed to help
enterprise organizations rein in costs. Constellation
Energy needed a customized solution that combined
HP products, service, and support with ongoing
supervision, provided by a dedicated HP account
manager.
and customized services. Both are designed to help
enterprise organizations rein in costs. Constellation
Energy needed a customized solution that combined
HP products, service, and support with ongoing
supervision, provided by a dedicated HP account
manager.
Close working partnership ensures success
of 18-month deployment
Constellation Energy and HP Services agreed to a 40-
site deployment that included a wide range of facilities
— from conventional office buildings to nuclear power
plants.
of 18-month deployment
Constellation Energy and HP Services agreed to a 40-
site deployment that included a wide range of facilities
— from conventional office buildings to nuclear power
plants.
Michele Wilker, HP Senior Project Manager, aided by
HP Technical Consultant Walter Glenn, was
responsible for analyzing the current print environment
and making recommendations at each facility. Her
Constellation Energy counterpart, Alison Wolf,
presented the recommendations to business unit
management, and incorporated management’s
comments into a final plan. Together they built the
deployment schedule, supervised installation, and
conducted end user training.
HP Technical Consultant Walter Glenn, was
responsible for analyzing the current print environment
and making recommendations at each facility. Her
Constellation Energy counterpart, Alison Wolf,
presented the recommendations to business unit
management, and incorporated management’s
comments into a final plan. Together they built the
deployment schedule, supervised installation, and
conducted end user training.
With a deployment of this scale, challenges are
inevitable. At one point a series of issues, culminating
with a delivery incident at a power plant, threatened to
bring the project to a standstill. A timely response from
Wilker supported by her solid working relationship with
Wolfe saved the day. “Michele escalated our concerns
to HP management, and we worked out a solution that
kept the project on track,” reports Wolf.
inevitable. At one point a series of issues, culminating
with a delivery incident at a power plant, threatened to
bring the project to a standstill. A timely response from
Wilker supported by her solid working relationship with
Wolfe saved the day. “Michele escalated our concerns
to HP management, and we worked out a solution that
kept the project on track,” reports Wolf.
“From the project management team to the customer
service manager to our sales team, HP’s people really
were our critical success factor.”
Alison Wolf, Project Manager, Constellation Energy
service manager to our sales team, HP’s people really
were our critical success factor.”
Alison Wolf, Project Manager, Constellation Energy
“From the project management team to the customer
service manager to our sales team, HP’s people really
were our critical success factor.”
service manager to our sales team, HP’s people really
were our critical success factor.”
Constellation Energy reduces device fleet size while
increasing capabilities
HP recommendations included retiring many of the
company’s aging, dedicated printers/copiers/fax
machines and replacing them with HP LaserJet MFP
series devices.
increasing capabilities
HP recommendations included retiring many of the
company’s aging, dedicated printers/copiers/fax
machines and replacing them with HP LaserJet MFP
series devices.
“We were able to reduce the size of our imaging and
printing fleet from 3,000 to 1,000 devices,” says Wolf.
Wilker adds, “We never want to take away
capabilities customers have today — we want to
enhance those capabilities. So making certain we
understand their requirements so we can design a
solution that meets their needs is incredibly important.”
printing fleet from 3,000 to 1,000 devices,” says Wolf.
Wilker adds, “We never want to take away
capabilities customers have today — we want to
enhance those capabilities. So making certain we
understand their requirements so we can design a
solution that meets their needs is incredibly important.”
Primary applications
Printing, faxing, copying, scanning
Printing, faxing, copying, scanning
Primary hardware
• HP Color LaserJet 3800 printer
• HP Color LaserJet 3800 printer
• HP Color LaserJet 4650 printer
• HP LaserJet 3380 MFP
• HP LaserJet 3390 MFP
• HP LaserJet 4345 MFP
• HP LaserJet 9040 MFP
Primary software
• HP Digital Sending Software
• HP Digital Sending Software
HP Services
• HP Imaging and Printing
• HP Imaging and Printing
Customer solution at a glance