Pitney Bowes DM230L User Manual

Page of 158
SV61891 Rev. A
7-5
DM230L, DM330L, DM350L Operating Guide
Envelope Tape/Feeding Problems – DM350L
Stall in the  
Moistener Area
continued ...
3.  Remove the envelope. If the envelope is also partially stuck in the feeder 
portion, refer to the Stalls in the Feeder Area below for instructions on 
how to lower the end of the transport deck.
4.  Carefully slide the moistener assembly back into the system along the 
guide bars until it snaps into place.
5.  Replace the moistener container.
Stalls in the  
Feeder Area
NOTE:  If you get the message "envelope stall" in the message display, try  
pressing the Mail button to see if this feeds the envelope. You may get an  
envelope stall message if for any reason the envelope does not reach the sensor  
in the feeder within a certain time interval. 
1.  To clear a tape or envelope stall in the feeder area, pull the lever on the 
bottom at the end of the feeder transport toward you. This drops the end 
of the feeder transport deck down so that you can remove the stall.
2.  Once you clear the stall, pull the lever toward you and push the transport 
deck up until it locks into place.