Lucent Technologies Medical Alarms Release 3 Version 8 User Manual

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Introduction 
CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
Special Upgrade Considerations
1-4
Special Upgrade Considerations
1
When an installed CMS HA system is subject to a software upgrade (or 
when one of the servers is restored to service after a system failure 
event), the alternate server continues to collect data without interruption. 
Since manual synchronization between the primary and secondary 
servers is a key maintenance objective for HA systems, CMS upgrades 
should proceed in a manner that restores servers synchronization with 
the least time and effort, while minimizing data loss as much as possible.
If the customer CMS server has any custom features, such as Custom 
Reporting, custom interfaces, LAN printers, token ring, etc., PSO must be 
contacted before the upgrade process is initiated.
For further details of the CMS upgrade process, see Chapter 3 
(Upgrading HA systems). 
 General Roles and Responsibilities
1
This document is written for Lucent Technologies on-site technicians, 
Technical Service Center (TSC) personnel, software specialists, and 
customer administrators. The following table lists the major tasks for 
each switch type and who is responsible for performing each task.
Chapter
Task
Technician
TSC
Software 
Specialist
Customer
2
Connecting the switch
X
3
Administering CMS
X
X
4
Administering the switch
X
X
N/A
*
Troubleshooting switch 
connections
X
X
*For information about troubleshooting switch connections, see CentreVu Call Management Systems Switch 
Connections and Administration (585-215-876).