Hughes DW6000 User Manual

The DW6000 has no serviceable parts. However, you may be able 
to debug units with help from installer support. Although you 
access the menus below via the Installer Console, if the DW6000 
LED lights are functioning you should be able to troubleshoot 
using the instructions in the System Control Center and 
troubleshooting chapters.

You can verify that the DW6000 unit is receiving and processing 
data by following the steps given below.

1. Enter 

 at the Main Menu to access 

. 

2. At the Satellite Interface Stats submenu enter 

 to select 

. In the display that appears (see 

Figure 107), check if frames are being accepted.

The 

Frames Received

 and 

F-error

 values indicate the 

DW6000 is detecting frames and correctly receiving and 
demodulating an outroute signal. 
Note the 

Signal Quality Factor

 is also reported; if the SQF is 

below 31, the antenna must be repointed.
The 

Receive Status

 and 

Transmit Status

 fields report whether 

the receive and transmit modems are operational. If they are 
not operational or available, antenna pointing is not possible.

Signal Quality Factor:   <83>

    Frames Received:         <181>

    F-error:                 <0>

    Addresses Open:          <2>

    Receive Status:          <The receiver is operational.  (RxCode 5)>

    Transmit Status:         <The transmitter is available.  (TxCode 8)

Figure 107: Display Main Statistics