Hughes DW6000 User Manual

If the www.direcwaysupport.com address is not accessible, use 
192.168.0.1 in the URL location bar. If the IP address also does 
not work, check that your computer is configured to obtain IP 
addresses automatically. If not, follow the instructions in 
Appendix D – Configuring the installer laptop for IP addressing 
to configure your computer to obtain an IP address automatically. 
Restart the computer and try accessing the System Control Center 
again.

If you cannot access the System Control Center through a 
browser, follow the instructions below.

1. First try to ping the DW6000 to confirm it is connected to the 

network and functioning. Open the Run dialog box by 
selecting 

→

 Type Command and click OK.

2. Type 

 

. Press Enter. 

3. If the client fails to ping the host, (that is, if the computer fails 

to ping the DW6000), the computer will report that no 
packets were received. There are issues with either the 
network hardware or configuration. Check the LAN 
connections, try restarting the computer, refer to the 
instructions that were provided with the network hardware, 
and retry the ping test.

Figure 44: Failed ping

Figure 45: Successful ping