Hughes DW6000 User Manual

Page of 174
Chapter 3 • The System Control Center
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1033295-0001 Revision 2
The Home screen
The Home screen has system indicators across the top. There are 
links in by main body of the page.
System indicators
The system indicators consist of the following. See Figure 46. 
Clicking on the indicator displays the corresponding screen.
System status 
reports on signal strength and transmit, 
receive, software download, commission, and TCP 
acceleration status. If the indicator is colored RED there is a 
problem with satellite connectivity. If the indicator is colored 
GREEN the satellite connection is operating properly.
Reception info 
reports data on DW6000 receive functions. It 
also indicates if the receive function is working properly.
Transmission info 
reports data on DW6000 transmit 
functions. It also indicates if the transmit function is working 
properly.
System info 
provides information such as the DW6000 IP 
address, subnet mask, site ID, and what features are enabled.
If System Status reports a problem, click on the indicator to 
display a screen that describes the problem and corresponding 
help information. For more information, see System Status on 
page 42.
Links
The links consist of the following.
• View System Status
- shows the same screen as when you 
click on the System Status indicator.
View Help Topics 
- provides an extensive help library. This 
guide does not document everything in the System Control 
Center, which contains much useful information in its Help 
section.
Contact Tech Support 
- directs you how to contact technical 
support. This information may vary by service plan.
Connectivity test
 - this allows you to test DW6000 satellite 
connectivity with the NOC.
myDIRECWAY
 - if part of the service plan, connects 
customers to 
myDIRECWAY.com
, where they can register for 
additional features or information. (The feature is shown in 
these example screens.)
Note:
The System Status indicator may be colored RED or 
GREEN while other indicators are always blue.