Hughes DW6000 User Manual

If the Tx Code is 

Transmitter available for Normal 

Operation (TxCode 8) 

the DW6000 is transmitting 

signals properly. Proceed to the next troubleshooting step.
If any other Tx Code appears, the DW6000 is not transmitting 
signals properly. Click on the Tx Code. Follow the 
troubleshooting procedure that appears.

TCP Acceleration is a proprietary protocol provided by 
DIRECWAY. It optimizes performance for TCP/IP-based 
applications, including faster downloads over satellite.

1. At the Control Center, click on the 

 indicator. 

The System Status screen appears. See Figure 58.

2. Check the message in the TCP Acceleration Status row.

If the message says 

Enabled

, TCP Acceleration is enabled. 

Proceed to the next troubleshooting step.
If the message says 

Disabled

, TCP Acceleration is 

disabled. Perform the following steps.
a. Power cycle the DW6000. Unplug the AC power cord from 

the power strip or surge protector, wait 10 seconds, and 
plug it back in. See Figure 63 on page 68. Then check the 
TCP Acceleration Status again. If it is enabled but you still 
cannot surf the Internet, proceed to the next troubleshooing 
step.

b. If TCP Acceleration is still disabled after power cycling, 

wait 30 minutes and then check TCP Acceleration Status 
again.

c. If TCP Acceleration is still disabled after waiting 30 

minutes, contact installer support.

Figure 57: Transmission info