Toshiba Strata CIX Developer's Guide

The Direct Send Voice User Agent is used to enable callers to send a message directly to voice mail 
user’s mailbox without first ringing the user’s phone.

1. From the eManager Main menu, click Advanced Configuration > Voice Mail > Direct Send 

Voice. The Direct Send Voice screen displays.

2. Click Create. The Create User Agent screen displays.

3. Type a single User Agent number (e.g., 881), a range of numbers (e.g., 800-804) or a 

combination of both separated by commas (e.g., 800-802, 881, 888).

The number you enter must be unique. If the number already exists, the Stratagy ES 
software indicates that the User Agent could not be created.

4. Click OK. The Creating dialog box displays while the program creates the User Agents. When 

the process is complete, the screen indicates whether the creation of the User Agent(s) was 
successful.

5. Click Exit. The Direct Send Voice User Agents screen displays.

6. Highlight the User Agent you just 

created in the list to the right of the 
screen.

7. Type the Group number to which the 

User Agent belongs. See 

 for 

instructions on creating group 
numbers. Field defaults to 1.

8. Type an identifying name in the 

Name 1/2 fields (shown right).

9. Type a comment in the Comment 

field.

10.Click Submit. The data is saved.

11. Repeat 

 for any other agents you created.

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