ZyXEL Communications wireless n gigbit router zyxel User Manual

Chapter 26 Troubleshooting

NBG-460N User’s Guide

I can log in, but I cannot see some of the screens or fields in the Web 
Configurator.

• You may be accessing the Web Configurator in Basic mode. Some screens and 

fields are available only in Advanced mode. Use the Maintenance > Config 

Mode screen to select Advanced mode.

• You may be accessing the Web Configurator in AP Mode. Some screens and 

fields are available only in Router Mode. Use the Maintenance > Sys OP 

Mode screen to select Router Mode.

I set up URL keyword blocking, but I can still access a website that should be 
blocked.

Make sure that you select the Enable URL Keyword Blocking check box in the 
Content Filtering screen. Make sure that the keywords that you type are listed in 
the Keyword List. 

If a keyword that is listed in the Keyword List is not blocked when it is found in a 
URL, customize the keyword blocking using commands. See 

.

I can access the Internet, but I cannot open my network folders.

In the Network > LAN > Advanced screen, make sure Allow between LAN 
and WAN is checked. This is not checked by default to keep the LAN secure.

If you still cannot access a network folder, make sure your account has access 
rights to the folder you are trying to open.