ZyXEL Communications wireless n gigbit router zyxel User Manual

 Chapter 26 Troubleshooting

NBG-460N User’s Guide

I cannot access the NBG-460N or ping any computer from the WLAN (wireless 
AP or router).

Make sure the wireless LAN is enabled on the NBG-460N

Make sure the wireless adapter on the wireless station is working properly.

Make sure the wireless adapter installed on your computer is IEEE 802.11 
compatible and supports the same wireless standard as the NBG-460N.

Make sure your computer (with a wireless adapter installed) is within the 
transmission range of the NBG-460N.

Check that both the NBG-460N and your wireless station are using the same 
wireless and wireless security settings.

Make sure traffic between the WLAN and the LAN is not blocked by the firewall on 
the NBG-460N. 

Make sure you allow the NBG-460N to be remotely accessed through the WLAN 
interface. Check your remote management settings.

• See the chapter on Wireless LAN in the User’s Guide for more information.

I am trying to bridge with another wireless device, but it is not working.

The NBG-460N can only form a bridge connection with another NBG-460N.

Check that your WLAN is working (see troubleshooting above if it is not working.)

Make sure you have the correct MAC addresses entered in the Remote MAC 
Address field in Network > Wireless LAN > WDS.

Check that both NBG-460Ns are using the same WDS security settings.

• See the chapter on WDS in the User’s Guide for more information.