Brother MFC-7360 User Manual

Troubleshooting

Cannot print over a wired network. If you are having network problems see the Network User's Guide for more 

information.

Make sure your machine is powered on and is on

-

line and in Ready mode. Print 

the Network Configuration list to see your current network settings. (See Reports 
in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to the hub 
to verify that the cable and network connections are good. If possible, try 
connecting the machine to a different port on your hub using a different cable. 
You can check the current wired network status from the Network control panel 
menu.

The network scanning feature 
does not work.

It is necessary to set the third

-

party Security/Firewall Software to allow Network 

scanning. To add port 54925 for Network scanning, enter the information below: 



In Name: Enter any description, for example Brother NetScan.



In Port number: Enter 54925.



In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party 
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at 
http://solutions.brother.com/.



The network scanning feature may not work due to the firewall settings. 
Change or disable the firewall settings. If you are using a third-party personal 
Firewall software, see the User's Guide for your software or contact the 
software manufacturer.



Re-select your machine in the Device Selector application located in 
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from 
the model list in ControlCenter2.

The network PC-Fax Receive 
feature does not work.

It is necessary to set the third

-

party Security/Firewall Software to allow PC

-

FAX 

Rx. To add port 54926 for Network PC

-

FAX Rx, enter the information below:



In Name: Enter any description, for example Brother PC-FAX Rx.



In Port number: Enter 54926.



In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party 
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at 
http://solutions.brother.com/.