Sharp UX-A1000 User Manual

Problems and Solutions

9. T

roub

le-

shooting

A distorted image is 
received at the other end.

• Noise on the telephone line may cause distortion. Try 

sending the document again.

• ECM mode (see page 71) will help prevent distortions 

due to line noise. Note that ECM mode must be 
turned on in the other machine as well.

• Make a copy of the document on your fax machine. If 

the copy is also distorted, your fax machine may need 
service.

The fax machine doesn't 
receive documents 
automatically.

• Make sure that the reception mode is set to FAX. If 

you subscribe to a distinctive ring service, make sure 
that the Distinctive Ring function is set to the correct 
ring pattern. If you do not subscribe to a distinctive 
ring service, make sure that Distinctive Ring is set to 
OFF SETTING. (See 

Distinctive Ring

 on page 92.)

The printing paper comes 
out blank when you try to 
receive a document.

• Make sure that the document is loaded properly in the 

feeder of the transmitting machine. Make a copy or 
print a report to confirm the printing ability of your 
machine.

Print quality is poor.

• The print cartridge may need alignment or cleaning. 

See page 108. 

The received document is 
faint.

• Ask the other party to send higher contrast 

documents. If the contrast is still too low, your fax 
machine may need service. Make a copy or print a 
report to check your machine’s printing ability.

• The print cartridge may need replacement.

all.book  Page 115  Wednesday, November 12, 2003  9:50 AM