Sharp UX-A1000 User Manual

Problems and Solutions

Received images are 
distorted.

• Noise on the telephone line may cause distortion. 

Have the other party try sending the document again.

• ECM mode (see page 71) will help prevent distortions 

due to line noise. Note that ECM mode must be 
turned on in the other machine as well.

• Make a copy or print a report on your fax machine. If 

the copy or report is also distorted, your fax machine 
may need service.

The quality of copies is 
poor and/or dark vertical 
lines appear.

• Any dirt or material on the scanning glass will cause 

spots to appear on copies and transmitted faxes. 
Clean the scanning glass as explained on page 105.

The power is on, but no 
reception takes place.

• Make sure that the telephone line cord is plugged into 

the TEL. LINE jack, and not the TEL. SET jack.

Nothing appears in the 
display.

• Make sure the power cord is properly plugged into a 

power outlet.

• Connect another electrical appliance to the outlet to 

see if it has power.

The machine does not 
respond when you press 
any of its keys.

• If a beep sound is not made when you press the keys, 

unplug the power cord and then plug it in again 
several seconds later.

Automatic document 
feeding does not work for 
transmission or copying.

• Check the size and weight of the document (see 

Transmittable Documents

 on page 54).

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