Aastra Telecom Pro 160 User Manual

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Configuring Auto-Attendant
41-001190-01 Rel. 1.1, Rev. 00
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Configuring AastraLink Pro 160 System and Network Parameters
8
To upload a greeting file that plays during open office hours, do the following:
Click on <Browse> for the “Upload Open Greeting” field.
Browse to the location on the server where the .wav file is stored, that contains the greeting you want 
the Auto-Attendant to use. Click <Open>. The file you selected is uploaded to the AastraLink Pro.
9
Click <Save> to save your changes.
Closed Hour Settings
10
Set the destination for incoming calls in the “Incoming calls go to” field to one of the following 
options:
Auto-Attendant ((default) all incoming calls go through the Auto-Attendant).
Operator (all incoming calls go to the Operator).
User Group (all incoming calls go to a designated user group).
Note: The “User Group” option displays only if you have User Groups configured on the AastraLink.
11
If you select the User Group option in step 2, set the extension of the user group in the “User 
Group
” field. Skip this step if no User Groups are configured on the AastraLink Pro 160.
12
The Auto-Attendant has a built in default greeting that plays during closed hours.
To specify a custom greeting, do the following:
Click on <Record Custom> for the “Closed Hours Greeting” field.
The Operator IP phone rings. Answer the Operator IP phone, and record your custom greeting, as 
prompted. Refer to 
 for more information. 
13
In the “Use Custom Closed” field, place a check mark in the box for the Auto-Attendant to use your 
custom greeting.
AastraLink Web UI
Step Action