AT&T 1070 User Manual

87

There is no dial tone.

• First, try all the suggestions of 

  appears to be dead on page 86.
• The telephone line cord might be malfunctioning. 
  Try installing a new telephone line cord.
• Disconnect the telephone base from the telephone 
  jack and connect a different telephone. If there  
  is no dial tone on the telephone either, the    
  problem is in your wiring or local service. Contact   
  your local telephone company.
• Make sure a line is selected. Press a line button  
  or 

[  SPEAKER].

• Make sure the 

[HOLD] key is not pressed.

•  If there is no dial tone when the 

[HEADSET] key 

is pressed, make sure the headset is firmly con-
nected in the 

HEADSET jack.

Troubleshooting

• First, try all the above suggestions in 

  is no dial tone on this page.
• Make sure there is a dial tone before dialing. It is  
  normal if the telephone takes a second or two to 
  synchronize before producing a dial tone. Wait an  
  extra second before dialing.
• Check that all the telephones connected to the  
  same telephone line are hung up.
• Make sure the telephone is set to the correct  
  dial mode (pulse dial or tone dial) for the service  
  in your area. Refer to the 

TONE/PULSE section  

  of the user’s manual to set the dial mode.

I cannot dial out.

•  If Line 1 is a DSL line, have a professional 

install a splitter on the telephone line.  See the 
installation guide and contact your DSL service 
provider for more information. 

•  If the wiring for your system is greater than 600 

feet, some of the advanced features may not 
work properly.  You may have to remove some 
of the phones from remote areas.

•  Check to make sure that each telephone set 

has a unique extension number. If the sets 
receive AC power at the same time, either at 
initial installation or after a power failure, the 
extension numbers may be the same. Refer to 
the 

 section on 

page 32.