AT&T 1070 User Manual

Page of 104
88
Troubleshooting
I cannot transfer outside 
calls.
• If you are on a conference call with another telephone  
  in the same system (see the 
Conference calls  
  section on the user’s manual), the call cannot be  
  transferred.
• If the destination telephone is on an outside call  
  or intercom call with another system telephone, 
  the call cannot be transferred.
I cannot page or make 
intercom calls.
• Make sure you dialed the extension correctly.
• Make sure Line 1 is connected and has the same  
  phone number on all system phones.
• The destination telephone may be on an external  
  call. Wait and try again.
• Make sure the Do Not Disturb function is turned  
  off on the destination system telephone (see the  
 
DO NOT DISTURB section on the user’s manual).
• Make sure the 
[INTERCOM] light is off before you  
  make a page or Intercom call. If the light is on, the  
  system is busy or the intercom is unavailable. Try  
  again when the intercom light goes out.
• Make sure the telephone line cord connected to  
  line jack 
L1/L2 was provided with the telephone.
• Check to make sure that each telephone set has  
  a unique extension number. If the sets receive  
  AC power at the same time, either at initial    
  installation or after a power failure, the  
 
  extension numbers may be the same. Refer    
  to the 
EXTENSION NUMBER section on page 32.
• If the other telephones in your home or office 
are having the same problem, the problem is 
in the wiring or local service. Contact your local 
telephone company (charges may apply).
• 
If you are using the speakerphone, eliminate any 
background noise. Noise from a television, radio, 
or other appliances may cause the telephone 
not to dial out properly. If you cannot eliminate 
the background noise, first try muting the 
telephone before dialing, or dialing from another 
room in your home with less background noise.