AT&T 1070 User Manual

Page of 104
89
LOW BATT appears on 
screen.
• No spare battery is installed or the spare battery  
  needs to be replaced. 
• Remove and re-install the battery.
The telephone does not 
ring when there is an 
incoming call.
Troubleshooting
• Make sure the ringer is on (page 33).
• Make sure the telephone line cord(s) and the   
  power adapter are plugged in properly (See    
  pages 11-15).
• There may be too many extension telephones on 
  the telephone line to allow all of them to ring  
  simultaneously. Try unplugging one phone at a  
  time until the phones start ringing. 
• Test a working telephone at the same telephone  
  jack. If another telephone has the same problem,  
  the problem is in the telephone jack. Contact 
  your local telephone company (charges may apply).
•  The telephone line cord might be malfunctioning. 
Try installing a new telephone line cord.
•  Make sure the 
Do Not Disturb feature is not 
activated (see the 
DO NOT DISTURB section on 
the user’s manual).
•  Make sure the ringer delay time (page 34) is not 
longer than the answer delay time of the answer-
ing system (see the 
ANSWER DELAY section on 
page 58). This would cause the answering system 
to answer the call before the phone rings.
•  If you are on a call, a beep alerts you of 
incoming calls on the other lines.
• Make sure that the 
LINE GROUP assignment is  
  correct. See page 43.
• All extensions must have the same outside telephone  
  line connected to Line 1.
• Make sure the telephone line cord connected to  
  line jack 
L1/L2 was provided with the telephone.
• Check to make sure that each telephone set has  
  a unique extension number. If the sets receive  
  AC power at the same time, either at initial    
  installation or after a power failure, the  
 
  extension numbers may be the same. Refer    
  to the 
EXTENSION NUMBER section on page 32.
• Make sure that the 
LINE GROUP assignment is  
  correct. See page 43.