AT&T 1070 User Manual

91

My calls fade out or cut in 
and out when I am using 
the telephone.

• If you have a headset plugged into the telephone, 
  try unplugging it and firmly plugging it in again.
• Disconnect the telephone base from the  

 

  modular jack and plug in another corded  

 

  telephone. If calls are still not clear, the problem  
  is probably in the wiring or local service. Contact  
  your local service company (charges may apply).
•  If you are using the speakerphone when this    

problem occurs, eliminate any background noise.   
Noise from the television, radio, or other appliances 
may cause the speakerphone to cut in and out.  
Try engaging the 

[MUTE] button when you are not 

speaking or eliminating the background noise.

•  If you subscribe to DSL service, you need to 

have a DSL splitter installed. See 

information for DSL users section on page 6 in 
this manual.

•  If you have DSL service, and you have more than 

three telephone sets, and you have installed 
microfilters, you may need to have a DSL splitter 
installed by your DSL service provider.

I hear other calls when 
using the telephone.

• Disconnect the telephone base from the telephone 
  jack. Plug in a different telephone. If you still hear  
  other calls, the problem is probably in the wiring  
  or local service. Call your local telephone company.
• Make sure you are using the round black cords   
  that came with the phone. These cords help  

 

  prevent crosstalk (hearing other calls).

The sound quality of the 
headset is poor

• Unplug it and firmly plug it in again. 

Troubleshooting