Polycom 3725-70003-009F Manual De Usuario

Maintaining the ReadiVoice System

Proprietary & Confidential 

115

  

Manually Backing Up and Restoring 

You may want to manually back up your ReadiVoice system at times, such as 

prior to an upgrade. The backed-up data lets you to revert to the previous 
version if there’s a problem with the upgrade. 
The procedure described here backs up the databases, along with the contents 
of the /rahome directory, which contains most of your configuration files.
Software upgrades automatically bring forward all database information 
during the upgrade process. If you need to revert to an earlier version of the 
ReadiVoice software, you must restore databases that match the earlier 
software version. 

Backing Up Manually 

1

Place a tape in the archive tape drive (typically, /dev/rmt/0).

2

In an Xterm window, as root, set the Informix environment by entering 

tcsh. 

3

Verify that the tape is ready (see 

4

Change directories to /rahome/database. 

5

Dump the ReadiVoice tables to a file by entering (on one line): 
/rahome/database/dumptable.pl DB=cnow > 

/rahome/dbdata_mmddyyyy.sql 

Replace mmddyyyy with the current date.

6

Dump the CDR tables to a file by entering (on one line): 
/rahome/database/dumptable.pl DB=cdrcnow > 

/rahome/cdrdata_mmddyyyy.sql 

Replace mmddyyyy with the current date.

7

Change to the root directory and back up the /rahome directory to tape 
by entering tar cvf /dev/rmt/0 /rahome. 

8

When the backup is finished, verify the contents of the tape by entering 

tar tvf /dev/rmt/0. 

9

Eject the tape, write-protect it, and label it with the date and the 

ReadiVoice version number. 

Label all backups with a version number! If you downgrade to a previous 
version of the ReadiVoice software, you must also restore databases matching 
that version. The loadtable.pl process fails if the data being restored doesn’t 

match the ReadiVoice version installed.