Polycom 3725-70003-009F Manual De Usuario

ReadiVoice Administration & Maintenance Guide

116

Proprietary & Confidential

  

Restoring from a Manual Backup Tape 

1

In an XTerm window, as root, stop the Web server process by entering 

sh /etc/rc3.d/S91rvhttpd stop. 

2

Change directories to /rahome and enter ./rastop. 

3

Extract the backup data from tape by entering tar xvf /dev/rmt/0. 
The system restores the backup of the /rahome directory, including the 
database dump files you created there. 

4

Switch user to cnow. Set the Informix environment by entering tcsh. 

5

Change directories to /rahome/database. Then, drop the existing cnow 
database by entering make drop. 

6

Create a new empty cnow database by entering make create. 

7

Change directories to /rahome/cdrdb. Then, drop the existing cdrcnow 
database by entering make drop. 

8

Create a new empty cdrcnow database by entering make create. 

9

Restore the data from the dump file to the cnow database by entering (on 
one line): 
/rahome/database/loadtable.pl DB=cnow < 

/rahome/dbdata_mmddyyyy.sql 

Replace mmddyyyy with the date of the backup.

10

Restore the data from the CDR dump file to the cdrcnow database by 
entering (on one line): 
/rahome/dbcdr/loadtable.pl DB=cdrcnow < 

/rahome/cdrdata_mmddyyyy.sql 

Replace mmddyyyy with the date of the backup. 

11

Exit from the cnow login (returning you to the root prompt) and restart 
the Web server process by entering sh /etc/rc3.d/S91rvhttpd start. 

12

Change directories to /rahome and enter ./rastart. 

13

To verify that the required processes are running, enter ./racheck. 

Caution! 

You must use the loadtable.pl script in /rahome/dbcdr, not the one in 
/rahome/database, to restore the CDR data.