Manualsbrain.com
es
English
Deutsch
Français
Italiano
Português
Русский
조선말, 한국어
日本語
中文
Manuales
Marcas
IBM
51
Manual De Usuario
IBM 51 Manual De Usuario
Descargar
Me gusta
Pantalla completa
Estándar
Página
de
248
ir
Contents
Preface
.
.
.
.
.
.
.
.
.
.
.
.
.
. vii
Who
should
read
this
book
.
.
.
.
.
.
.
.
. vii
Publications
.
.
.
.
.
.
.
.
.
.
.
.
.
. vii
Tivoli
Intelligent
Orchestrator
library
.
.
.
.
. vii
Prerequisite
publications
.
.
.
.
.
.
.
.
. viii
Related
publications
and
resources
.
.
.
.
. viii
Accessing
publications
online
.
.
.
.
.
.
. ix
Ordering
publications
.
.
.
.
.
.
.
.
.
.
. ix
Accessibility
.
.
.
.
.
.
.
.
.
.
.
.
.
. ix
Tivoli
software
training
.
.
.
.
.
.
.
.
.
.
. x
Support
information
.
.
.
.
.
.
.
.
.
.
.
. x
Conventions
used
in
this
book
.
.
.
.
.
.
.
. x
Typeface
conventions
.
.
.
.
.
.
.
.
.
. x
Chapter
1.
Introduction
to
troubleshooting
.
.
.
.
.
.
.
.
.
.
. 1
Product
and
system
overview
.
.
.
.
.
.
.
. 1
Product
comparison
.
.
.
.
.
.
.
.
.
.
. 2
Product
architecture
.
.
.
.
.
.
.
.
.
.
.
. 3
Tivoli
Intelligent
Orchestrator
components
.
.
. 3
Prerequisites
installed
with
Tivoli
Intelligent
Orchestrator
.
.
.
.
.
.
.
.
.
.
.
.
. 4
Built-in
troubleshooting
features
.
.
.
.
.
.
.
. 5
Problem
classification
.
.
.
.
.
.
.
.
.
.
. 5
Product
maintenance
.
.
.
.
.
.
.
.
.
.
. 5
Backing
up
the
system
.
.
.
.
.
.
.
.
.
. 5
Performing
periodic
checks
and
maintenance
.
. 6
Problem
resolution
.
.
.
.
.
.
.
.
.
.
.
. 6
Chapter
2.
Problem
determination
essentials
for
Tivoli
Intelligent
Orchestrator
.
.
.
.
.
.
.
.
.
.
.
.
. 7
Problem
determination
methodologies
.
.
.
.
.
. 7
Defining
the
problem
.
.
.
.
.
.
.
.
.
. 7
Identifying
the
cause
of
the
problem
.
.
.
.
. 8
Fixing
the
problem
.
.
.
.
.
.
.
.
.
.
. 9
Troubleshooting
methods
for
Tivoli
Intelligent
Orchestrator
and
prerequisites
.
.
.
.
.
.
.
. 9
Troubleshooting
the
prerequisite
installation
.
. 10
Tivoli
Intelligent
Orchestrator
installation
and
subcomponent
configuration
verification
.
.
. 17
Tivoli
Intelligent
Orchestrator
runtime
problem
determination
.
.
.
.
.
.
.
.
.
.
.
. 21
Accessing
the
knowledge
bases
.
.
.
.
.
.
. 26
Using
the
available
command
line
tools
.
.
.
. 26
Chapter
3.
Log
file
types
.
.
.
.
.
.
. 35
Message
logs
.
.
.
.
.
.
.
.
.
.
.
.
.
. 35
Message
ID
format
.
.
.
.
.
.
.
.
.
.
. 35
Message
elements
.
.
.
.
.
.
.
.
.
.
. 36
Trace
logs
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 37
Common
Base
Event
logs
.
.
.
.
.
.
.
.
.
. 37
Chapter
4.
Locating
and
configuring
log
files
.
.
.
.
.
.
.
.
.
.
.
.
.
. 39
Log
locations
.
.
.
.
.
.
.
.
.
.
.
.
.
. 39
Log
directory
files
.
.
.
.
.
.
.
.
.
.
. 39
Logging
levels
.
.
.
.
.
.
.
.
.
.
.
.
. 40
Configuring
logs
with
log4j
.
.
.
.
.
.
.
.
. 40
log4j.prop
.
.
.
.
.
.
.
.
.
.
.
.
.
. 40
Log
level
defaults
.
.
.
.
.
.
.
.
.
.
. 42
RollingFileAppender
defaults
.
.
.
.
.
.
. 42
Configuring
log4j
dynamically
.
.
.
.
.
.
. 42
Preparing
log
files
for
review
by
IBM
Tivoli
Support
.
.
.
.
.
.
.
.
.
.
.
.
.
. 43
Chapter
5.
Tivoli
Intelligent
Orchestrator
log
files
.
.
.
.
.
.
.
. 45
Log
files
for
product
setup
.
.
.
.
.
.
.
.
. 45
Log
files
for
the
uninstall
process
.
.
.
.
.
.
. 45
Log
files
for
starting
and
stopping
the
server
.
.
. 46
Log
files
for
the
Web
interface
.
.
.
.
.
.
.
. 47
Deployment
engine
log
files
.
.
.
.
.
.
.
.
. 47
Workflow
logs
.
.
.
.
.
.
.
.
.
.
.
.
. 48
Logs
for
data
collection
and
decision
making
.
.
. 49
Automation
package
logs
.
.
.
.
.
.
.
.
.
. 49
Chapter
6.
Middleware
prerequisite
log
files
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 51
Installation
log
files
for
prerequisites
.
.
.
.
.
. 51
Installation
logs
for
individual
prerequisites
.
. 51
Runtime
logs
for
prerequisites
.
.
.
.
.
.
.
. 52
WebSphere
Application
Server
.
.
.
.
.
.
. 52
DB2
Universal
Database
.
.
.
.
.
.
.
.
. 53
Directory
Server
.
.
.
.
.
.
.
.
.
.
.
. 53
Tivoli
Agent
Manager
.
.
.
.
.
.
.
.
.
. 54
Chapter
7.
Common
problems
and
known
limitations
in
Tivoli
Intelligent
Orchestrator
.
.
.
.
.
.
.
.
.
.
.
. 55
Problems
with
installation
.
.
.
.
.
.
.
.
. 55
In
Linux,
you
cannot
create
the
user
tioadmin
.
. 55
The
system
cannot
connect
to
the
IBM
Tivoli
Directory
Server
during
the
Tivoli
Intelligent
Orchestrator
installation
.
.
.
.
.
.
.
.
. 56
The
installation
of
the
DB2
Universal
Database
Client
on
Windows
2003
system
fails
.
.
.
.
. 56
Installing
the
common
agent
and
the
agent
manager
is
not
supported
.
.
.
.
.
.
.
. 57
The
system
cannot
connect
to
the
database
server
during
the
Tivoli
Intelligent
Orchestrator
installation
.
.
.
.
.
.
.
.
.
.
.
.
. 57
The
Microsoft
Active
Directory
installation
fails
57
The
Microsoft
Active
Directory
installation
fails
with
invalid
certificate
value
.
.
.
.
.
.
.
. 58
©
Copyright
IBM
Corp.
2003,
2006
iii
Anterior
Siguiente
1
…
3
4
5
6
7
…
248