Ricoh spc220s Guía Del Usuario

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Troubleshooting
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9
Changing the Printer Driver Settings
You may eliminate certain problems by changing the printer driver settings as
described below.
Printed Colors Do Not Match Displayed Colors
If the colors of images displayed on the computer screen do not match print re-
sults, the cause may be one of the following.
The toner is powdery and comes 
away from the paper, or the 
printed image has a matt appear-
ance.
Check if the fusing unit lever is lowered or the grey knobs 
are positioned as in the image below.
Possible Cause
Solution
Cannot print properly when us-
ing a certain application, or can-
not print image data properly.
• Increase the print quality settings.
• Adjust the color density.
• Set the document to print in gray-scale.
Some characters are printed 
faintly or not printed.
• Increase the print quality settings.
• Set the document to print in gray-scale.
Possible Cause
Solution
Color printing was not specified 
for the data.
Check that both the application and the driver are config-
ured for color printing. For details, see the printer driver 
Help.
Print quality settings have not 
been configured.
Configure the print quality settings. For details, see the 
printer driver Help.
Bidirectional communication is 
not enabled with the machine.
If bidirectional communication is not enabled, the tone of 
printed images might differ from that of displayed images. 
Establish bidirectional communication. See p.94 “If Bidirec-
tional Communication is Disabled”.
Problem
Solution
ASH129S