Ricoh spc220s Guía Del Usuario

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Troubleshooting
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9
Copier Problems
This section describes photocopy problems and possible solutions.
Problem
Solution
Photocopied pages are not in 
correct order.
On the control panel, change the [Sort] setting of [Copy Set-
tings]
 to collate pages as you require. For details about [Sort]
Photocopied paper is blank.
The original is not set correctly.
When using the exposure glass, place originals copy side 
down. When using the ADF, place them copy side up. See 
p.85 “Placing Originals”.
The wrong original was copied.
If copying from the exposure glass, make sure that there are 
no originals in the ADF.
Copied pages are too dark or too 
light.
Adjust the image density. See p.113 “Adjusting Image Den-
sity”.
Copied pages do not look the 
same as the originals.
Select the correct scan mode according to the type of origi-
nal. See p.114 “Selecting the Document Type According to 
Original”.
Black spots appear when photo-
copying a photographic print.
The original may have stuck to the exposure glass due to 
high humidity.
• Place the original on the exposure glass, and then place 
two or three sheets of white paper on top of it. Leave the 
ADF open when copying.
A moire pattern is produced.
The original probably has heavily lined or dotted areas. 
Switching the setting for image quality between [Photo] and 
[Mixed]
 may eliminate the moire pattern.
Photocopied paper is dirty.
• Image density is too high.
• Toner on the printed surface is not dry.
Do not touch printed surfaces immediately after copy-
ing. Remove freshly printed sheets one by one, taking 
care not to touch printed areas.
• The exposure glass or ADF is dirty. See p.257 “Clean-
• Before placing originals on the exposure glass, make sure 
that toner or correction fluid is dry.
The original was not placed on 
the exposure glass correctly.
Place the original copy side down, making sure that it is 
aligned to the rear left corner and pressed flat against the ex-
posure glass.