Billion 5100 Guía Del Usuario

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Appendix 
Troubleshooting 
This chapter covers potential problems and the corresponding remedies.
 
A.1 Using LEDs to Diagnose Problems 
The LEDs are useful aides for finding possible problem causes. 
A.1.1 Power LED 
The PWR LED on the front panel does not light up. 
STEPS
 
CORRECTIVE ACTION
 
Make sure that the BIPAC-5100/5100W’s power adaptor is connected to the 
BIPAC-5100/5100W and plugged in to an appropriate power source. Use only the 
supplied power adaptor. 
Check that the BIPAC-5100/5100W and the power source are both turned on and the 
BIPAC-5100/5100W is receiving sufficient power. 
Turn the BIPAC-5100/5100W off and on. 
If the error persists, you may have a hardware problem. In this case, you should contact 
your vendor. 
A.1.2 LAN LED 
The LAN LED on the front panel does not light up. 
STEPS
 
CORRECTIVE ACTION
 
Check the Ethernet cable connections between your BIPAC-5100/5100W and the 
computer or hub.   
Check for faulty Ethernet cables. 
Make sure your computer’s Ethernet card is working properly. 
If these steps fail to correct the problem, contact your local distributor for assistance. 
A.1.3 DSL LED 
The DSL LED on the front panel does not light up. 
STEPS
 
CORRECTIVE ACTION
 
Check the telephone wire and connections between the BIPAC-5100/5100W DSL port 
and the wall jack. 
Make sure that the telephone company has checked your phone line and set it up for