Billion 5100 Guía Del Usuario

 

83

I cannot access the web configurator. 

1 

Make sure you are using the correct IP address of the BIPAC-5100/5100W. Check the 

IP address of the BIPAC-5100/5100W. 

2 

Make sure that there is not an console session running. 

3 

Check that you have enabled web service access. If you have configured a secured 

client IP address, your computer’s IP address must match it. Refer to the chapter on 

remote management for details. 

4 

For WAN access, you must configure remote management to allow server access from 

the Wan (or all). 

5 

Your computer’s and the BIPAC-5100/5100W’s IP addresses must be on the same 

subnet for LAN access. 

6 

If you changed the BIPAC-5100/5100W’s LAN IP address, then enter the new one as 

the URL. 

7 

Remove any filters in LAN or WAN that block web service. 

8 See 

also 

Section A.9. 

The web configurator does not display properly. 

1 

Make sure you are using Internet Explorer 5.0 and later versions. 

2 

Delete the temporary web files and log in again. 

In Internet Explorer, click Tools, Internet Options and then click the Delete Files ... 

button. 

When a Delete Files window displays, select Delete all offline content and click OK. 

(Steps may vary depending on the version of your Internet browser.) 

I forgot my login username and/or password. 

1 

If you have changed the password and have now forgotten it, you will need to upload 

the default configuration file. This will erase all custom configurations and restore all of 

the factory defaults including the password. 

2 

Press the RESET button for five seconds, and then release it. When the SYS LED 

begins to blink, the defaults have been restored and the BIPAC-5100/5100W restarts. 

Or refer to the Resetting the BIPAC-5100/5100W section for uploading a configuration