Cisco Cisco Unified Customer Voice Portal 10.0(1)
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Cisco Internet Service Node (ISN) Configuration and Administration Guide
OL-1251-03
Chapter 4 Voice Browser Administration
Using VB Admin
Note
The Voice Browser has two types of connections to the Application Server: one initiated by the Voice
Browser for normal call steps, such as playing media, and one where the Application Server is supplying
the processing information asynchronous to the normal call steps, for example, for transferring a queued
or already-transferred call. The later form of communication is referred to as “out of band.”
Browser for normal call steps, such as playing media, and one where the Application Server is supplying
the processing information asynchronous to the normal call steps, for example, for transferring a queued
or already-transferred call. The later form of communication is referred to as “out of band.”
VB Admin Logging Commands
For more information about logging, see
ShowTechPrefix [/? | /help]
SetTechPrefix [<NewValue> | /? | /help]
(Shorthand command: sTechPrefix)
Controls a prefix required for inbound call routing. The value must
match the tech-prefix value of the Gateway dial-peer(s) that route to this
Voice Browser and the tech-prefix value in the Gatekeeper.
match the tech-prefix value of the Gateway dial-peer(s) that route to this
Voice Browser and the tech-prefix value in the Gatekeeper.
Default: 2#
System shutdown and startup necessary for changes to take effect.
ShowTransferCLI [/? | /help]
SetTransferCLI [<on | off> | /? | /help]
(Shorthand command: sTransferCLI)
Controls whether the Dialed Number (DNIS) or Calling Line
Identification (CLI) is used as the source address in VoIP messages
during IP Call Transfer. When this value is set to “on,” the CLI (if
present) will be passed in the SrcInfo parameter of the ARQ message
during IP Transfer; when set to “off,” the DNIS will be passed.
Identification (CLI) is used as the source address in VoIP messages
during IP Call Transfer. When this value is set to “on,” the CLI (if
present) will be passed in the SrcInfo parameter of the ARQ message
during IP Transfer; when set to “off,” the DNIS will be passed.
Valid Values: on, off
Default: off
Changes to this value take effect immediately. (System shutdown and
startup unnecessary.)
startup unnecessary.)
ShowVbRestartTimer [/? /help]
SetVbRestartTimer [value /? /help]
Number of seconds the Voice Browser should wait to restart itself if it
isn’t operating properly. Delaying the restart gives transferred calls
ample time to terminate conversations normally.
isn’t operating properly. Delaying the restart gives transferred calls
ample time to terminate conversations normally.
Default: 1800 seconds
Changes to this default take effect immediately.
Table 4-2
VB Admin Configuration Commands (continued)
Show and Set Command Syntax
Description