Cisco Cisco Unified Customer Voice Portal 10.0(1)
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Cisco Internet Service Node (ISN) Configuration and Administration Guide
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Chapter 4 Voice Browser Administration
Using VB Admin
VB Admin Metric and Control Commands
The Voice Browser keeps track of significant events and measurements; these metrics are logged at
regular intervals and can be displayed on demand. Measurements of latency for particular actions
(retrieving a voice file, for instance), are counted for the interval in which they complete, as opposed to
the interval in which they start.
regular intervals and can be displayed on demand. Measurements of latency for particular actions
(retrieving a voice file, for instance), are counted for the interval in which they complete, as opposed to
the interval in which they start.
Most VB Admin Metric commands are display-only (that is, in show<Parameter> syntax).
Note
For information on how Voice Browser metrics are logged, see
in
Table 4-4
VB Admin Metric and Control Commands
Command Syntax
Description
DisconnectCall [<LocalID> | /? | /help]
(Shorthand command: DisCall)
Disconnects the call identified by Local ID from the active call list (after
confirmation).
confirmation).
ShowActiveCalls [/? | /help]
Displays the following information about each call active in the Voice
Browser:
Browser:
•
Local ID
•
Unique Call ID
•
Creation Time
•
State
•
Duration
•
DNIS
•
ANI
•
Last Application Server the call accessed
•
Last Media Server the call accessed
ShowCallHistory [<CallID> | /? | /help]
(Shorthand command: sCallHist)
For use by Technical Support, only.
Can be used to print out a detailed call history of an active call. Either the
long or short call id may be entered as the argument.
long or short call id may be entered as the argument.
Default: none