Cisco Cisco Customer Voice Portal 8.0(1)

Cisco

Figure 68: ICM - Create Call Script - Define user.microapp.media_server..................................................................131

Figure 69: ICM - Create Call Script - Define user.microapp.app_media_lib................................................................132

Figure 70: ICM - Create Call Script - Define user.microapp.ToExtVXML..................................................................132

Figure 71: ICM - Create Call Script - Define user.microapp.UseVXMLParams..........................................................133

Figure 72: ICM - Create Call Script - Connect Elements..............................................................................................134

Figure 73: ICM - Create Call Script - Validate Script...................................................................................................134

Figure 74: ICM Script - Add Call Transfer Label..........................................................................................................137

Figure 75: ICM Script Editor - Configure Label...........................................................................................................138

Figure 76: ICM Script Editor- Transfer Call.................................................................................................................138

Figure 77: Call Studio - Create Decision States............................................................................................................147

Figure 78: Call Studio - Logic for Getting User Input..................................................................................................148

Figure 79: Call Studio - CVP Subdialog Return Element - Caller Input Error.............................................................166

Figure 80: ICM Scripting Tool - Monitoring Turned On...............................................................................................172

Figure 81: ICM Scripting Tool - Monitoring Results....................................................................................................172

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)

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