Cisco Cisco Unified Customer Voice Portal 10.5(1)

 shows several configuration examples for the Play Media.

VRU Script Name field

Micro-application

This must be PM (Play Media)

Media File Name

Name of the media file to be played (that is, the prompt file) or 
the name of the external VXML file. The valid options are: 

A file name (for instance, a .wav file) 

null - (default) If this field is left empty, CVP examines the 
contents of the user.microapp.inline_tts ECC variable. If 
this ECC variable contains a value, the CVP prompts using 
TTS. If the ECC is empty, no prompt is played.

- (number 1-10) - CVP plays the file in the corresponding 
Call.PeripheralVariable file. For example, entering -2 causes 
CVP to look at Call.PeripheralVariable2. 

If you utilize the -(number 1-10) option and set the Media 
Library Type to “V”, CVP plays the external VXML file 
specified in the corresponding Call.PeripheralVariable. If 
you set the value to - (no value) and set the Media Library 
Type to “V”, the App Server creates VXML without a 
media prompt.

Media Library Type

Flag indicating the location of the media files to be played. The 
valid options are: 

A - (default) Application

S - System

V - External VXML

Uniqueness value

Optional. A string identifying a VRU Script Name as unique.

Configuration Param (see 
page 2-14)

Barge-in Allowed

Specifies whether barge-in (digit entry to interrupt media 
playback) is allowed. The valid options are:

Y - (default) barge-in allowed 

N - barge-in not allowed

CVP deals with barge-in as follows: If barge-in is not 
allowed, the Voice Browser/Gateway continues prompt 
play when a caller starts entering digits and the entered 
digits are discarded. If barge-in is allowed, the Voice 
Browser/Gateway discontinues prompt play when the 
caller starts entering digits. (For more information, see 
the 

.)

Any barge-in setting is ignored when using external 
VXML.