Manualsbrain.com
  1. Manuales
  2. Marcas
  3. Cisco
  4. Cisco Unified Customer Voice Portal 10.5(1)

Cisco Cisco Unified Customer Voice Portal 10.5(1)

Descargar
Página de 406
2-12
Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Chapter 2      Using NAM/ICM with the CVP IVR Solution
CVP Micro-Applications
Table 2-3
Play Media Configuration Examples
If the VRU Script Name 
field setting is…
It means….
If the 
Configuration 
Param field 
setting is…
It means….
PM,Welcome
PM – Use the Play Media micro-application.
Welcome – Play the Media file named 
“Welcome.wav.”
Note
If no file extension is specified, .wav is 
assumed.
Accept defaults for remaining settings. 
N
Barge-in not allowed.
PM,July,S
PM – Use the Play Media micro-app.
July – Play the Media file named “July.wav.”
S - Use the System Media library. 
null 
Accept default. (Barge-in 
allowed)
PM,WebSite,,0
PM – Use the Play Media micro-app.
Website – Play the Media file named 
“Website.wav.”
, (Skipped parameter) – Accept the default 
(Media Type: Application library)
0 – Uniqueness value.
null
Accept default. (Barge-in 
allowed)
PM,WebSite,,1
PM – Use the Play Media micro-app.
Website – Play the Media file named 
“WebSite.wav.”
, (Skipped parameters) – Accept the default 
(Media Type: A, Application library)
1 – Uniqueness value.
N
Barge-in not allowed.
PM,customer.vxml,V,1
PM – Use the Play Media micro-app.
customer.vxml – Play the external VXML file 
“customer.vxml.”
V – Use the VXML Media library
1 – Uniqueness value.
Note
Any barge-in setting is ignored when 
using external VXML.
PM
PM – Use the Play Media micro-app.
Note
If the user.microapp.inline_tts ECC 
contains a value, the PM 
micro-application will play its contents 
(for example, “Hello world”).
N
Barge-in not allowed.