Cisco Cisco Unified Customer Voice Portal 10.5(1)

Descargar
Página de 406
2-13
Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Chapter 2      Using NAM/ICM with the CVP IVR Solution
CVP Micro-Applications
Play Media Error Code Settings
Play Media can set user.microapp.error_code ECC variable to any of the following Return Status error 
codes:
- (Unused)
- Network  Error
- System Error
- (Unused)
- Unknown micro-application
- Invalid VRU Script Name format
- Invalid Configuration Param
- Misconfigured ECC variable
- Media file does not exist or invalid URL for Media file
10 - Semantic-Runtime Error
11 - Unsupported VXML format
12 - Unsupported VXML element
13 - Variable data is invalid
14 - Location of variable data is empty
21 - Timed out
30 - Unsupported locale
31 - ASR error
32 - TTS error
33 - General error
PM, -3, A
PM– Use the Play Media micro-app.
-3– Uses the file listed in 
Call.PeripheralVariable3.
A– Acquires the file from the Application 
media library
N
Barge-in not allowed.
PM, -7, V
PM– Use the Play Media micro-app.
-7– Calls the external VXML listed in 
Call.PeripheralVariable7.
V– Acquires the file from the external VXML 
media library.
Note
Any barge-in setting is ignored when 
using external VXML.
Table 2-3
Play Media Configuration Examples (continued)
If the VRU Script Name 
field setting is…
It means….
If the 
Configuration 
Param field 
setting is…
It means….