Cisco Cisco Unified Customer Voice Portal 10.5(1)

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Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide

Chapter 2 Using NAM/ICM with the CVP IVR Solution

CVP Micro-Applications

The Network VRU Script List tool’s Attribute tab in

shows:

The VRU Script Name field containing three CVP parameters:

–

PM. Play Media.

–

July. Media File Name.

–

S. System Media Library Type.

The Configuration Param field containing the following CVP parameter:

–

Y. Barge-in allowed.

shows the contents of the script:

Figure 2-2

Play Media Script