Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guía De Administador
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
8-40
Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
For complete tracing configuration or CRS Log Collection tool information and
procedures, refer to the Cisco Customer Response Solutions Servicing and
Troubleshooting Guide.
procedures, refer to the Cisco Customer Response Solutions Servicing and
Troubleshooting Guide.
Related Topics
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Cisco CRS Utilities
Cisco CRS has additional tools to help you manage system components:
•
CRS Admin Utility. Enables you to change or synchronize passwords for
CRS Windows User accounts (see
CRS Windows User accounts (see
).
•
Cisco CRS Serviceability Utility. Enables you to synchronize LDAP server
bootstrap information between a CRS node and LDAP server, update CRS IP
address information, update Unified CM IP address information and update
Unified CM LDAP server information, and update CRS configurable
property files that are stored in the LDAP server (see
bootstrap information between a CRS node and LDAP server, update CRS IP
address information, update Unified CM IP address information and update
Unified CM LDAP server information, and update CRS configurable
property files that are stored in the LDAP server (see
).
CRS Admin Utility
Use the CRS Admin Utility to change or synchronize passwords of the following
CRS Windows User accounts:
CRS Windows User accounts:
•
CCMAdministrator
•
CCMService
•
CRSHistRrptUsr
CRS Admin Utility applies the password change of any of the above accounts to
the Windows services running under these accounts.
the Windows services running under these accounts.