Cisco Cisco Computer Telephony Integration Option 8.5 Guía Del Desarrollador
9-33
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 9 Agent Object
Methods
FacilityCode (optional)
STRING,
maximum
length 40
maximum
length 40
A trunk access code, split
extension, or other data needed
to access the chosen facility.
extension, or other data needed
to access the chosen facility.
AuthorizationCode
(optional)
(optional)
STRING,
maximum
length 40
maximum
length 40
An authorization code needed to
access the resources required to
initiate the call.
access the resources required to
initiate the call.
AccountCode (optional)
STRING,
maximum
length 40
maximum
length 40
A cost-accounting or client
number used by the peripheral
for charge-back purposes.
number used by the peripheral
for charge-back purposes.
Table 9-7
CallPlacementType Values
CallPlacementType
Description
Value
CPT_UNSPECIFIED
Use default call placement.
0
CPT_LINE_CALL
An inside line call.
1
CPT_OUTBOUND
An outbound call.
2
CPT_OUTBOUND_NO_
ACCESS_CODE
ACCESS_CODE
An outbound call that will not
require an access code.
require an access code.
3
CPT_DIRECT_POSITION
A call placed directly to a specific
position.
position.
4
CPT_DIRECT_AGENT
A call placed directly to a specific
agent.
agent.
5
CPT_SUPERVISOR_ASSIST
A call placed to a supervisor for call
handling assistance.
handling assistance.
6
Table 9-6
MakeCall Parameters (continued)
Keyword
Type
Description