Cisco Cisco Computer Telephony Integration Option 8.5 Guía Del Desarrollador
9-31
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 9 Agent Object
Methods
COM:
HRESULT MakeCall (/*[in]*/ IArguments *args, /*[out,retval]*/
int * errorcode)
VB:
MakeCall (args As CTIOSCLIENTLib.IArguments) As Long
Java:
int MakeCall(Arguments args)
.NET:
CilError MakeCall(Arguments args)
Input Parameters
args
Input parameter in the form of an Arguments array that contains the MakeCall
parameters listed in
parameters listed in
.
Table 9-6
MakeCall Parameters
Keyword
Type
Description
DialedNumber (required)
STRING,
maximum
length 40
maximum
length 40
The number to be dialed to
establish the new call.
establish the new call.
PeripheralID (optional)
INT
The ICM Peripheral ID of the
ACD the agent is attached to.
ACD the agent is attached to.
AgentInstrument (optional) STRING
*
The agent’s instrument number.
CallPlacementType
(optional)
(optional)
STRING,
maximum
length 40
maximum
length 40
A value specifying how the call
is to be placed identified in
is to be placed identified in
.
CallMannerType (optional) INT
A value specifying additional
call processing options identified
in
call processing options identified
in
AlertRings (optional)
INT
The maximum amount of time
that the call’s destination will
remain alerting, specified as an
approximate number of rings. A
zero value indicates that the
peripheral default (typically 10
rings) should be used.
that the call’s destination will
remain alerting, specified as an
approximate number of rings. A
zero value indicates that the
peripheral default (typically 10
rings) should be used.
CallOption (optional)
INT
A value from
specifying additional
peripheral-specific call options.
peripheral-specific call options.