Cisco Cisco Configuration Engine 3.5.3 Guía Para Resolver Problemas

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Troubleshooting Guide for Cisco Configuration Engine 3.5.3
Troubleshooting the OpenLDAP and BDB
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Troubleshooting Guide for Cisco Configuration Engine 3.5.3
OL-17767-03
Error file or directory /usr/lib/httpd/modules/mod_ssl.so doesn't exist
Please re-install the mod_ssl from your Operating System distribution mentioned below.
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
Solution
Reinstall the package properly from the OS distribution.
Troubleshooting the OpenLDAP and BDB 
To troubleshoot Open Lightweight Directory Access Protocol (OpenLDAP) and Berkeley Data Base 
(BDB), see the following sections:
OpenLDAP Server Not Responding
Problem
The OpenLDAP server is not responding. 
Possible Cause
This problem can occur after a system crash, power outage, or manual shutdown. If 
the OpenLDAP sever does not shut down gracefully, the data will corrupt. 
Solution
To resolve this problem, stop the OpenLDAP server, and then recover the data. Follow these 
steps:
Step 1
To stop the OpenLDAP server, enter the following command:
/etc/init.d/NetAppOpenLDAP stop
Step 2
To recover the data, enter the following command: 
$CISCO_CE_INSTALL_ROOT/bdb/bin/db_recover -h 
$CISCO_CE_INSTALL_ROOT/openldap/var/openldap-data
BDB Using Excessive Disk Space
Problem
The BDB is using excessive disk space. 
Possible Cause
BDB creates transaction logs in the 
$CISCO_CE_INSTALL_ROOT/openldap/var/openldap-data file. If transaction logs are not purged, 
the BDB uses excessive disk space. 
For information about the disk space, see the “System Requirements” and “Understanding Disk Space 
Calculation” sections in the Cisco Configuration Engine Installation and Configuration Guide, 3.5.3.
Solution
To resolve this problem, follow these steps:
Step 1
To verify whether dbpurge.sh is running as a cron job, enter the following command:
crontab –l
Step 2
If crontab –l is not in the list, run the set up program to add it.
Step 3
To manually purge BDB transaction logs, enter the following command:
$CISCO_CE_INSTALL_ROOT/CSCOcnsie/bin/dbpurge.sh