Cisco Cisco Configuration Engine 3.5.3 Guía Para Resolver Problemas

To troubleshoot Cisco Configuration Engine services, see the following sections:

The Cisco Configuration Engine is not working properly.

This can occur if any of the processes fails.

Use the Cisco CE monitor feature to check the status of the processes. The CE monitor checks 

the status of a set of processes at a configured time interval and reports the status in the 
/var/log/CNSCE/ce_monitor/ce_monitor.log file. The CE monitor exits if any of the processes fails. 

To check the status of the processes, follow these steps:

Check the status of CE monitor to determine whether the service is up or down:

For Linux, enter: 

For Solaris, enter: 

 

Check the /var/log/CNSCE/ce_monitor/ce_monitor.log file to identify which process is down.

If a particular process is down, check the process to determine the problem. 

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To resolve this problem, do the following in any order:

To monitor events on the bus, use the cns-listen utility.

For Intelligent Modular Gateway (IMGW) devices, do the following:

Set the IMGW logging level to verbose.

Check the following log files under the /var/log/CNSCE/imgw directory:

IMGW-LOG-<hostname> (log file for the IMGW runtime)

IMGW-DEVMOD-LOG (log file for debugging the IMGW script)

For agent-enabled devices, configure cns debug on the router.