Cisco Cisco MXE 3500 (Media Experience Engine) Notas de publicación
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Release Notes for Cisco Media Experience Engine 3500, v3.5.2
Troubleshooting Tips
Note
Existing Customers can not use the STT feature further even if 3.5 license file is having STT
PID.
PID.
To view the License Host ID,
1.
Login to the Cisco MXE 3500 web UI.
2.
Under the Tools tab, click Upload License.
Figure 1
License Host ID String
Troubleshooting Tips
The following sections provides troubleshooting tips and contact information.
License Files and Registration
If you experience problems with the license registration websites or if you have additional questions, for
a prompt response, please open a Service Request using the TAC Service Request Tool at:
a prompt response, please open a Service Request using the TAC Service Request Tool at:
.
Please have your valid Cisco ID and password, and the license host ID available. To view the license host
ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See
ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See
Alternatively, you may also call one of these numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
You can find a complete list of Cisco TAC contacts at this URL: