Cisco Cisco Unified Contact Center Enterprise 9.0(2) Manual De Mantenimiento

How to Work with Dialed Numbers

The information in the following sections assumes that you are already working within the IPCC
Enterprise Web Administration tool, unless otherwise stated.

This section contains the following topics:

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Page Access and Use

Use the Dialed Numbers page to create, edit, and delete dialed numbers and associate them with
call types. To open the page, from the Web Administration Tool menu, select Contact
Management > Dialed Numbers. Initially, the page lists all dialed numbers defined in the system.
You can further 

How to Create a Dialed Number

To create a dialed number:

On the Dialed Numbers list page, click Create.

Enter unique name for the dialed number up to 24 characters, alphanumeric, period, and
underscore characters only.

Complete fields as described in the Dialed Number Fields table below.

Click Add to specify the call types and other dialing information to be associated with this dialed
number.

Note: The order of the entries in the dialed number mapping table reflects the order in which
call types are processed for the DN.

IPCC Administration Guide for Cisco IPCC Enterprise Edition 7.0(0)