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Cisco Systems SOHO 97 Manual De Usuario

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Chapter 3      Troubleshooting
Problems During First Startup
3-2
Cisco 837 Router and SOHO 97 Router Hardware Installation Guide
78-14781-02
Problems During First Startup
 lists problems that could occur the first time you turn on the router.
Table 3-1
Problems During First Startup
Symptom
Problem
Solutions
All LEDs, 
including OK 
LED, are off.
No power to router
Perform the following steps:
1.
Make sure that the power switch is set to ON.
2.
Make sure that all connections to and from the power 
supply are secure.
3.
Make sure that the power outlet has power.
4.
If the problem continues, the power supply might be 
faulty. Contact your Cisco reseller.
No connection to 
Ethernet device. 
(Ethernet 1 LED is 
off.)
A cable-related 
problem:
•
Improperly 
connected cable.
•
Damaged cable.
Perform the following steps:
1.
To make sure that you have cabled the device 
correctly, see the 
.
2.
Make sure that the connectors at both ends of the 
cable are securely seated.
3.
Make sure that the cable is not physically damaged. 
If it is damaged, order another cable from Cisco or 
replace it with a similar cable.
No connection to 
ADSL link. (The 
CD LED on the 
front panel is off 
for a long time.)
Wrong cable
•
To make sure that you are using the correct cable, see 
No connection to 
ADSL link. (The 
CD LED on the 
front panel is off 
for a long time.)
Improperly connected 
cable
•
To make sure that you have connected the ADSL 
cable properly, see the 
. 
•
Make sure that the connectors at both ends of the 
cable are securely seated.