Panasonic ICX Manual
Built-In ACD Supervisor Guide
Section 521
ICX-45-521 (ACD 4.0)
ICX (International) issued June 2000
5
Configuration
The Built-In ACD system is composed of the two circuit cards; the ACD
card and the VPU/4 card. These cards are installed into the ICX System.
card and the VPU/4 card. These cards are installed into the ICX System.
The system configuration is shown below. Using an RS-232C port allows
MIS (Management Information System) reports to be output to a printer or
PC but not to the both simultaneously.
MIS (Management Information System) reports to be output to a printer or
PC but not to the both simultaneously.
The ICX System can be configured for a maximum of 576 ports can support a
maximum of two Built-In ACD systems. Note that a single-shelf (96-port)
configuration can accommodate only one ACD system.
maximum of two Built-In ACD systems. Note that a single-shelf (96-port)
configuration can accommodate only one ACD system.
Figure 1. ACD Configuration (96 port cabinet shown)
Note: Standard RS232C cables cannot be used for connection. Use the
special cable included with the ACD card. For PC/printer connecting
conditions, see the ACD installation section.
special cable included with the ACD card. For PC/printer connecting
conditions, see the ACD installation section.