Panasonic ICX Manual

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Built-In ACD Supervisor Guide
Section 521
ICX-5.0-521 (ACD 4.0)
ICX (International) issued October 2000
13
INSERT (FF2)
This command inserts a new line in the current setting of displayed program 
lines. Insertion can be repeated up to 19 lines.
The following screen display shows an example of insertion and setting of the 
SEARCH command.
1. Press 
the 
soft keys 1 , 2 or 3 or 67 or 8 for the commands to be 
set, and press the HOLD key.
Example: Press soft key 3 to select SEARCH.
2.  Set parameter 1, and press the HOLD key.
Example: Press key 1 to set group 1.
Example:
3.  Set parameter 2, and press the HOLD key.
Example: Press the 01 and 0 keys to set the Search Timer to 10 
seconds.
Example:
4.  Set parameter 3, and press the HOLD key.
Example: Enter three digits to set the No Ans Timer.
The program line that was set is updated when the final parameter 
is set. The next line is moved to, and the screen in step 1 is 
redisplayed.
01:Select Cmd.
FWD
FWDVM
PLAY
RET
SEARCH
RAD
 List
SEARCH
01:AGENT GRP.
AGENT GROUP
NUMBER
(1-3)
List
SEARCH 1,
01:Search Timer
AGENT SEARCH
TIME
1 to 600 sec.
List
SEARCH 1,010,
01:No Ans Timer
AGENT NO ASWER
TIME
1 to 600 sec.
List